Legal

Refund Policy

Last updated: 2026

All Sales Are Final

Important: alcohol orders are non-returnable. All sales are final.
By placing an order with iShopLiquor, you acknowledge that purchases of alcohol beverages — spirits, wine and beer — are final and non-refundable.

Damaged Shipments

If an order is damaged by the shipping carrier prior to delivery, the order will be sent back and iShopLiquor will contact the customer regarding refund or reship options.

Incorrect or Missing Items

If you receive an incorrect or missing item, contact our team within 48 hours of delivery so we can investigate and make it right.

Exceptions

Alcohol beverages are not eligible for returns under any circumstance. Non-alcoholic items may have different treatment as outlined in our Terms & Conditions.

Need help?

Contact our support team at support@ishopliquor.comor call+1 (619) 971-4026for assistance with a damaged shipment.

Questions about this policy?

Reach our team — we're glad to help.

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